Frequently Asked Questions
Everything you need to know about our fine jewelry collection.
What materials are used in Adina Reyter jewelry?
We use only the highest quality materials, including 14k gold, sterling silver, and ethically sourced, conflict-free diamonds and semi-precious gemstones.
How long will it take to receive my order?
In-stock items typically ship within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We accept returns on unworn, non-customized items within 14 days of delivery. Please note that all sale items and personalized pieces are final sale.
Do you offer jewelry repairs?
Yes, we stand behind our craftsmanship. We offer repairs for manufacturing defects within 120 days of purchase. For accidental damage, we provide repair services for a nominal fee.
How should I care for my jewelry?
To maintain brilliance, clean your jewelry with mild soap and warm water using a soft brush. Avoid contact with harsh chemicals, perfumes, and lotions, and store pieces in a dry place.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.